Privacy Policy

Last Updated: June 10th, 2025

NovaClean (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website or services.

Information We Collect

We collect the following types of information:

Information you provide to us:

Name, address, phone number, email address
Payment information (handled securely by our payment processors)
Details you give when booking, contacting us, or leaving feedback

Information collected automatically:

IP address, device/browser information
Usage data (pages visited, links clicked, etc.)
Cookies and similar tracking technologies (see “Cookies” below)

How We Use Your Information

We use your information to:

Process bookings and payments
Communicate with you about your appointment or inquiry
Improve our website and services
Send updates, offers, or newsletters (only if you opt in)
Comply with legal requirements

How We Share Your Information

We may share your information:

With trusted service providers (such as payment processors and scheduling tools) to help us operate our business
With law enforcement or authorities if required by law
With your consent, or as needed to provide our services

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar tools to improve your experience, remember your preferences, and analyze website traffic. You can set your browser to refuse cookies or alert you when cookies are being sent.

Some features may not work correctly if you disable cookies.

Data Security

We use reasonable measures to protect your personal information from loss, misuse, or unauthorized access. Sensitive payment data is handled securely through our payment provider and is not stored on our servers.

Data Retention

We keep your information only as long as needed to provide our services, comply with laws, resolve disputes, or enforce our agreements.

Your Rights

You have the right to:

Access or correct your personal information
Request deletion of your information (except as required by law)
Opt out of marketing communications at any time

To exercise your rights, please contact us at info@usenovaclean.com.

Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

Third-Party Links

Our website may link to third-party sites or use third-party services (such as maps, payment processors, or scheduling tools). We are not responsible for the privacy practices or content of these third parties.

Changes to This Policy

We may update this Privacy Policy at any time. The latest version will always be posted on our website. By continuing to use our site, you accept any changes to this policy.

Contact Us

If you have questions about this Privacy Policy or your information, please contact us:

Email: info@usenovaclean.com